Shipping policy

At WHITE WHVLE we ensure to provide the highest level of responsiveness to you at all times. Following are the terms and conditions that constitute out shipping policy.

 

The time frame for order deliveries is divided into two parts:

 

Processing time: order verification, tailoring, quality check and packaging.

Shipping time: the time it takes for items to be shipped from our warehouse to the destination.

 

Shipping policy:

Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipment may be delayed for a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

shipping rates and delivery estimates:

shipping charges for your order will be calculated and displayed at checkout.

 

 

Shipping method

Estimated delivery time

   ShipmentCost

Standard

Standard (9-12 Working Days) (Please Note This Does Not Include Weekends or Public Holidays)

   £5.45

Standard EU/ Europe delivery

Standard (15-20 Working Days) (Please Note This Does Not Include Weekends or Public Holidays)

  £15

 

delivery delays can occasionally occur*

shipping times are estimates that are calculated once the order has been fulfilled, NOT once the order has been placed.

Shipment confirmation and order tracking:

you will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.

customs, duties and taxes

WHITE WHVLE HOLY GRAIL is not responsible for any customs and taxes applied to your order. All fees imposed during and after shipping are the responsibility of the customer (tariffs, taxes, etc..)

damages:

WHITE WHVLE HOLY GRAIL is not liable for any products damaged or lost during shipping. If you received you order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Any questions or enquiries please contact info@whitewhvle.co.uk